Privacy Policy

• Account: email address, name and profile image from Google sign-in
• Content you create: text you enter, “my model” descriptions and the images made from them, product photos uploaded for a product motion ad, generated results, and sharing and publishing settings. We do not accept photos showing a human face and do not collect biometric data such as faces or voices.
• Payment: order number, amount and currency, purchase and refund history. Card and other payment-method details are handled by the payment processor directly; we never store them.
• Waitlist: when you request to sign up, the email address and name of the Google account you signed in with
• Collected automatically: IP address, device and browser information, access and error logs, generation request logs, cookies (see 7. Cookies), and a hash of the sign-up IP address to prevent fake sign-ups

• Providing the service: running the generations you request, storing and sharing your work
• Identifying your account, managing credits, processing payments and refunds
• Answering questions and reports, and telling waitlisted people when they can sign up
• Preventing abuse, keeping the service secure and diagnosing errors
• Usage statistics and advertising measurement (within your cookie choice)
• Keeping records required by law

For users in the EEA and the UK, our legal bases are performance of a contract (providing the service and payments), legitimate interests (security and abuse prevention), consent (analytics and advertising cookies) and legal obligations (keeping transaction records).

We do not provide your personal data to third parties. The exceptions are works you choose to share by link or publish, which others can then see, and requests made under the law.

We use the service providers below to run the service, and your data is transferred abroad in the process. AI service providers receive only what they need to generate content from your input; they do not receive your account or payment details.

• When and how: when you request a generation or make a payment, and while you use the service, over encrypted network connections.
• Retention: each provider keeps the data until the purpose is fulfilled and deletes it under its own policy. Data we store follows 5. Retention.
• How to refuse: to refuse these transfers, stop using the service and ask us to delete your account. Because generation, storage and payment run through these providers, the service cannot be used without them. Analytics and advertising measurement can be refused through your cookie choice alone.

• Your work and production data (including product photos): 7 days from the last time you opened it. Opening a work restarts the period.
• Account data, “my models” and abuse-prevention records: until you delete your account
• Generation request logs: up to 90 days
• Waitlist: deleted once you sign up or ask us to. If you never sign up, it is deleted automatically 1 year after you joined the waitlist.
• Payment and transaction records: 5 years (Korean e-commerce law)
• Access logs: 3 months (Korean Protection of Communications Secrets Act)

When the retention period ends or the purpose is fulfilled, we delete the data without delay. Electronic files are deleted so that they cannot be recovered.

You may ask at any time to access, correct or delete your personal data, to stop its processing, or to withdraw consent. You can hide “my models” from your home and turn off share links at any time. To delete your account and all your work, write to support@cutslate.com — we act without delay and reply within 3 business days. If you are in the EEA or the UK you may also complain to your local data protection authority.

We use essential cookies to keep you signed in and to move work started before sign-in into your account. We use Google Analytics (Google LLC) for visit statistics and the Meta Pixel (Meta Platforms, Inc. and Meta Platforms Ireland Ltd.) to measure advertising. These tools receive the pages you visit, the referrer, device type, approximate region and whether key steps such as sign-up or payment were completed, together with a cookie identifier. Your email, name and the text you enter are never sent.

On your first visit the cookie notice lets you choose “Accept all” or “Essential only”. Visitors in Europe (EEA, UK, Switzerland) get no analytics or advertising cookies until they accept. With “Essential only” the Meta Pixel is not loaded and Google Analytics sends only cookieless, anonymous aggregate signals. Your choice is saved in this browser; clear the site data to choose again. You can also block cookies in your browser settings.

We protect personal data with measures such as encryption in transit, limiting who can access it, and keeping access logs.

The service is not directed at children under 14, and we do not knowingly collect their personal data. If we learn that an account belongs to a child under 14, we delete the account and its data.

Our privacy officer is the representative director of LIVEMATCH CO LTD. Privacy questions, access requests and complaints: support@cutslate.com.

We announce changes in the service 7 days before they take effect. The effective date is the “last updated” date above.